Here is a list of some of the most common questions, you as a prospective customers might have.
Do you have customer support?
Of course! Our friendly and knowledgeable customer services are available on your command 24/7/365. You only have to fill a simple form on our contact page and will get back to you within 24 hrs.
Need Support : Contact us NOW
What does one-time payment means?
All the payments made on Being Author Media services is one-time only, We don’t charge our customers on recurring basis or on any other regular subscription basis. We charge our customers only once at the time of form submission, also we do not create any account or store any data.
What happens at the end of 30 days promotion period?
Our all paid packages are only for 30 days of service (except the Free plan). Once the period is over your promotion will automatically stop. If you want to use our services again, you will again have to submit your book on our webiste and make payment.
Do you promote only Digital Books and Contents?
Yes, we primarily promote books and other publishing related contents. We also promote other content available online, which means if a paperback book is available on an online bookstore, we will promote that book also. Our primary concern is to convert visitors into buyers. so if someone is interested in a product, that person shall have an option to instantly order that product.
What is your Return Policy?
Your money is in safe hands, if you change your mind anytime before the promotion starts (generally it takes 48hrs), we will grant you full refund of the payment you made. A promotion is deemed to start from the day of starting of 30 days twitter promotional campaign.
In case, we fail to tweet your book on our twitter account (of which that chances are very low), we will grant you full refund on your request.