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Frequently Asked Questions (FAQ)

Do you have customer support?

Of course! Our friendly and knowledgeable customer services are available on your command 24/7/365. You only have to fill a simple form on our contact page and will get back to you within 24 hrs.

Need Support: Contact us NOW


What does one-time payment mean?

Payments made on Being Author Media services on a one-time payment basis will be charged only once at the time of form submission only, we do not create an account or store any data.


What happens at the end of 30 days promotion period?

Our all one-time payment packages are only for 30 days of service (except the Free plan and the Recurring Subscriptions Plan). Once the period is over your promotion will automatically stop. If you want to use our services again, you will again have to submit your book on our website and make payment.


Do you promote only Digital Books and Contents?

No, we promote every content available online, which means if a book is available from an online bookstore, we will promote that book also. Our primary concern is to convert visitors into buyers. so if someone is interested in a product, that person shall have an option to instantly order that product.


What is your Refund Policy?

Your money is in safe hands if you change your mind anytime before the promotion starts (generally it takes 48hrs), we will grant you a full refund of the payment you made. The promotion is deemed to start from the first day of twitter promotional campaign.

Also in case, we fail to tweet your book on our twitter account, we will grant you a full refund on your request.


What does RECURRING payment mean?

Payments made on Being Author Set and Forget Promotional plans are charged on a recurring monthly basis via SSL Secure PayPal payments. We charge our customers on a recurring basis/regular monthly subscription. All our payments are processed by PayPal payment gateway at the time of form submission, so we do not create an account or store any other data.

 


HOW do I Cancel my subscription plan?

If you want to cancel your subscription, you can cancel it via PayPal. You can also cancel your account by sending a cancellation request via our Cancel your subscription form. After you cancel, your promotion will automatically stop at the end of the current billing cycle.

Once you cancel your paid account, you won’t be charged again, but you are responsible for whatever charges have already been incurred for the current billing period. For example, if your monthly billing cycle is on the 12th of every month, and you cancel on the 25th, you will still have to pay for the current month, but you won’t be charged again after that.

If you want to use our services again, you will again have to submit your book and make payment.

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135 Comments

  1. J.J Walker

    Which social media platforms do you use? And do you promote the author and the book or just the book i.e giving shot outs to the authors social media accounts?

  2. Greg Smith

    Thanks Team, for being on the ball with my submission. I realize you give no guarantees yet I’m looking forward to a reasonable increase in exposure for my book (maybe even a sale or two :-).

    • BeingAuthor Team

      Dear Author, ye we do guarantee the promotion that we run on social media. You will get the promised promotion within the specified time of 48 hrs. We do expose your book in front of a large audience on a regular basis and many authors have good sales from our promotions and they have testified for our services, that you can see in our testimonial section .

  3. Matilde García Pérez

    Hello, Iwould like to know if you promote books in Spanish. And in my case, the first thing would be an audio book and it’s not in Amazon, but in Audioteka. I will wait for your answer! (Hola, como Yenisse quisiera saber si promueves libros en español. Y en mi caso, lo primero sería un audio libro. Y no está en Amazon, sino en Audioteka. Espero tu respuesta!)

  4. Avril Stepowski

    I paid for two promotions and still see no tweets or feature on them. Please let me know when this service will start.

  5. Michael Kramer

    Thank you. I was wondering how I could get the message of the outstanding review of my work by R Banny seen and read by other people. He has given my work a rating of (5/5) stars and together with his review statements, give the best possible publicity. Kind regards – Michael Kramer OMIEAust.

  6. Janet Kleinman

    Have you ever used a drop box to submit and edit a book? I’ve just used one for the first time. It makes proofing and editing easier. Try it.

  7. Mary Pfanenstiel Pallais

    This is my first attempt to blog. I feel that I created a blog that was too long and hope for a second chance. I am an author beginning publication.

  8. Barbara Franzen

    I could send my manuscript but I am not sure I still have the cover. Otherwise, I might be interested.

  9. Holiday Book Fan

    If an author had a book like the Halloween classic “The Legend of Decimus Croome: A Halloween Carol” would they be able to specify the days they wanted the promotion to run so that it coincided w/ the month of Halloween?

  10. Warren Shuman

    Hi, I am new to BUZZBUB. I would like to submit a blog, but need to have some direction as to Content that you would like. My firm is: Frugal Marketer Publishing, LLC. I have been on a learning curve since my 1st small business book, 1996. I am a novelist and screenwriter. Thanks for your reply.

    Warren.

    • Being Author Team

      Dear Warren, Thank you for the query.
      You can write about anything related to writing or publishing, ex: how to improve writing skills, advantages of writing books, tips and tricks for marketing and promotion.
      or any other write-up which can be a resource for authors. you can also write a review of any book.

  11. Richard Pierce

    Thank you I have submitted under the banner of social welfare a poem which flows through it’s lines and also rhymes

    • BeingAuthor Team

      Dear Linda, we will promote your book trailer as your promo.
      Please select the plan and use your book tailor link as your primary link. we will take care of the rest.

  12. Yvette

    Good Morning!
    I look forward to using your programme. I have read the promotion you would provide and I believe it would give my books a boost. I have four, but we won’t start with your programme until next year. We are closing out this year and won’t be flexible with costs for four books until next year. Please keep in touch.
    Warmest Regards,
    Yvette Araujo

    • Team Cart of Books

      Yes we use paypal payment gateway, you can pay via your debit/credit cards also, without having a paypal account.

    • Team Cart of Books

      No, you can not change the book during the month, you can buy another promotion in addition to your ongoing promotion.

    • Team Cart of Books

      We only have one time payment for 30 days of promotion, so don worry you will never be charged again automatically

  13. Crystal Marcos

    Thank you for the opportunity. I am going to try this for my Multi-Award-Winning YA Novel, NOVUS (The Cresecren Chronicles, Book 1). I look forward to the results and see some of my author friends have given this a try. I am hoping for some great exposure! =)

  14. Steven Barrie

    I’m running a pre-order campaign through Inkshares for a Geek & Sundry contest. If the book gets enough pre-orders, it gets published. Would I be able to use your services to promote my book? I wasn’t sure because the publication of the book depends on the pre-orders.

    • Team Cart of Books

      We also promote pre-orders. feel free to submit your book form promotion, it will also help in the ink-share campaign

  15. Heather Ellis

    Hi Divyesh,
    Just made my payment. When will promotion begin for: Ubuntu: One Woman’s Motorcycle Odyssey Across Africa. Published by Black Inc. 2016 and endorsed by best selling author Cheryl Strayed. Also published in Poland and on submission to US, UK and Germany. Trying to gain interest in US as finding it gain attention. Thank you for offering this service. Will share far and wide. … in the spirit of ubuntu.

    • Team BeingAuthor

      Our promotional plans are for only one book per package, so that authors may get the best out of the promotion.

    • Team Cart of Books

      Our promotional plans are for only one book per package, so that authors may get the best out of the promotion.

  16. Juan Jose Diaz Tellez

    Hello. Do you promote books in other languages? I write my books in spanish, but they’re available worldwide trough Amazon. Thanks in advance for your help

  17. Dominique Curtiss

    “Squabbles amongst the vegetables” a funny story, which is full of vegetable-themed expressions from everyday life and teaches children the importance of looking after the environment and keeping to a healthy diet.

  18. Dominique Curtiss

    Many thanks to Being Author site to allow me to submit my children story : “Where do I come from?” which is on sale at Amazon, Barnes & Nobles, and at other booksellers in USA, GB, Australia.

    • Team Cart of Books

      You simply submit the detail of your book in the form on submission page, we will take care of the rest.

  19. P.S. Winn

    Wow, what a great service, as the author of 40 books it is so nice to find a place willing to help authors. Thanks you for wwhat you do, so appreciated.

  20. Lynette Asmar

    Thank you for the opportunity of submitting my book,”The Secrets of Magic and Metaphysics.” Although the book is written as a fictional novel, it is based entirely on fact from over forty years of teaching Metaphysics. Kind Regards, Lynette Asmar.

  21. Yenisse Gonzalez

    Do you promote even in other langage? My book i in spanish and I would like to know is you can promote my book? I mean, if you have followers in spanish

  22. Yenisse Gonzalez

    Do you promote even in other langage? My book i in spanish and I would like to know is you can promote my book? I mean, if you have followers in spanish

  23. Marie Green

    How long does it normally take after signing up before you start tweeting books? I signed up and was featured on May 4, but I haven’t seen any tweets about my book on Twitter. Could you let me know?

  24. David P Perlmutter

    Hi, I have just paid for 30 days for one of my books, WRONG PLACE WRONG TIME, which has been a #1 best seller in True Crime in America and Australia and #1 in Biography in UK, Its also have over 280 x 5* and 85 x 4* reviews across Amazon. I hope to see my book jump up in the charts. If I see that, I will put my other books, FIVE WEEKS, another true story, plus my marketing books, MY WAY and MY WAY TOO. Look forward to seeing postitive results. David P Perlmutter

  25. Jehovah

    The creator has arrived and you are more then welcome to know the knowledge of God. Read Help Me To Live Right Written By Kenneth Moses Mitchell Jehovah leading us all into The Kingdom Of Heaven Amen

  26. Jane Riddell

    I’d be grateful for promotion of my two contemporary novels, Chergui’s Child and Daughters of the Lake, both available in Kindle format from Amazon and classified as literary fiction/women’s fiction.

    Thanks for this opportunity.

  27. Alice Shy Recker

    My books “Disappearance in Plain Country,” “Betrayal of the River,” and “Heart of the Wheat Shaft – Mystery in Nebraska Wheatland” are listed on amazon in paperback and kindle formats.
    Thanks!

  28. Joy Gerken

    I have two books published. First is Figs, Vines and Roses, the second released Saturday is called The Liberty Bodice. Both by Joy M. Lilley.

    Figs,Vines and Roses an eread only.The Liberty Bodice is an eread and P.O.D. via Create space.

    Thanks for this opportunity.

  29. Franki deMerle

    The book I’d like you to promote is:

    Five Flowers, historical reincarnation novel in Kindle and paperback. First 5 wives of Henry VIII reincarnate in Victorian Whitechapel and then again in the USA in the 1960s. Buy from Amazon or B&N.

    Thank you very much.

  30. JS Delaney

    Color of Grace, The Spy in Me, The Glory of Honor!

    Meet the McAlisters and learn, love, laugh and cry. They will make you understand the truth of what it means to love!

  31. Rick McBee

    Thanks,
    I have two e-books on Amazon:
    A. Non-fiction- “Rough Enough” a Civil War true life saga.
    B. Non-fiction- “Beachcomber Seashells of the Caribbean” an e-key for shell I.D. Florida to Venezuela.

  32. Abdulazeez Henry Musa

    I have a book on Amazon.com; CYYBERSEX : A NIGHTMARE OF THE 21st CENTURY “The Rebirth of Armageddon”

  33. John P. McWilliams

    I currently have only one book that is currently published by me. It is entitled New Mexico: A Glimpse Into An Enchanted Land. It is a survey book about New Mexico.

  34. Kimberly

    I have three books on Amazon .
    Surviving Life’s Storm’s Victoriously!
    Poem’s that Transform and Inform!
    Poem’s That Bring World Healing!

  35. Jackie Parry

    Hi, and thank you – I thought, however, I had already subscribed – I have sent an email to you asking about promoting a promotion?
    Do you still help with that area?
    Thanks
    Jackie

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